Who we are

Our website address is: https://shop.theleadlads.co.uk.

Privacy Policy for https://shop.theleadlads.co.uk

Introduction

This privacy policy (“Policy”) applies to your use of the website https://shop.theleadlads.co.uk (the “Website”) operated by Geoff Neal Roofing (“we”, “us”, or “our”). We are committed to protecting the privacy of our users (“you” or “your”). This Policy explains what information we collect about you, how we use that information, and your rights regarding your information.

Information We Collect

We collect several types of information for various purposes to improve our services to you.

  • Personal Information: When you place an order, create an account, or contact us, you may provide us with certain personally identifiable information, such as your name, email address, postal address, phone number, and payment information.
  • Usage Data: We may collect information about your activity on the Website, such as the pages you visit, the products you browse, and your search queries. This information is collected automatically through cookies and similar technologies.

Use of Information

We use the information we collect for various purposes, including:

  • To process your orders and fulfill your requests.
  • To send you promotional emails and marketing communications (with your consent).
  • To personalise your experience on the Website.
  • To improve the Website and our services.
  • To analyse trends and usage patterns.
  • To prevent fraud and illegal activities.

Sharing of Information

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are obligated to protect your information and use it only for the purposes we specify.

We may also disclose your information if required by law or to protect our rights or the safety of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on the Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Website.

Your Rights

You have certain rights regarding your personal information:

  • Access: You have the right to request access to your personal information.
  • Rectification: You have the right to request the rectification of inaccurate or incomplete personal information.
  • Erasure: You have the right to request the erasure of your personal information.
  • Restriction: You have the right to request the restriction of the processing of your personal information.
  • Objection: You have the right to object to the processing of your personal information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.

Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Website. You are advised to review this Policy periodically for any changes.

Contact Us

If you have any questions about this Policy, please contact us by email:hello@theleadlads.co.uk or by mail:

Geoff Neal Roofing – Sutton Road, Wigginton York YO32 2RB